Mediation is an alternative form of dispute resolution. It is a process in which two sides to a dispute are able to resolve their differences without needing to go through a long, expensive court process.
The full nature of the dispute is discussed by the parties in a series of confidential meetings with a professional, called the mediator, who is impartial and understands the issues under discussion.
Proposals are reached and the parties are able to move on in their lives.